Is Restream legit? What the company record and 828 reviews show
By Jean Luc Poitier, SEO and growth marketing strategist · Restream Reviews · Updated October 5, 2026
Disclosure: this site reviews Restream and earns a commission if you sign up for it through our links. Restream is one option below, and we say where it isn't the right fix.
Short answer: yes. Restream is an established, venture-funded company, and users rate it 4.5 to 4.6 on every major review platform. The one pattern to take seriously is billing: charges after cancelling and refunds refused on renewals.
Try Restream freeRestream company facts
| Compared on | Fact | Source |
|---|---|---|
| Company | Restream, Inc., Austin, Texas | Company directories; restream.io/about |
| Founded | 2015, in Vinnytsia, Ukraine | restream.io/about |
| Funding | $4.7M seed (2018); $50M Series A (2020) | restream.io/about; Insight Partners |
| Users | 10 million creators, 100,000 businesses (its claim) | restream.io |
| Compliance | SOC 2, GDPR, SSO on Enterprise (its claim) | restream.io/pricing |
| BBB | No profile | bbb.org search |
| Awards | None found | restream.io, G2, Capterra, editors' picks |
Figures checked against each company's published pages and review-platform listings as of 2026-10-05. “Not published” means the company does not publish that figure.
What 828 Restream reviews say
We pulled 828 unique reviews from Trustpilot, Capterra, Software Advice, and G2 on October 5, 2026. The platforms' own ratings: Trustpilot 4.6 (504 reviews), Capterra 4.6 (405), G2 4.5 (83). Reviewers praise how easy it is to go live on several platforms, the combined chat, and support agents they thank by name. The review statistics page breaks the ratings down by platform and year.
“Restream has been consistently reliable at a great price point. I think I most appreciate their customer service.”Jeff T., G2, July 2026
The red flag: billing
Restream's invited Trustpilot reviews average 4.65 across its 300 most recent; the 124 unprompted ones average 3.44. Most one-star reviews are about money: renewals they didn't expect, charges after cancelling, and refunds refused. Its refund policy covers first purchases cancelled within 7 days and excludes renewals.
“after cancelling they contiued to charge me $239/mo so I attempted to delete my account.”Andrew Schlag, Trustpilot, August 2026
Read how to cancel Restream before you subscribe, and start on monthly billing.
Is Restream legit FAQ
Is Restream safe to use?+
Yes. Restream, Inc. has run the service since 2015, lists SOC 2 and GDPR compliance, and connects to platforms like YouTube and Twitch through their official sign-in. The problems reviewers report are about billing.
Is Restream a scam?+
No. It's an Austin-based company backed by a $50 million Series A from Sapphire Ventures and Insight Partners, with 4.6 on Trustpilot from 504 reviews. A minority of reviewers use the word scam about charges after cancelling or refused refunds; those complaints are real, and our cancellation guide explains how to avoid them.
Does Restream have a BBB rating?+
No. We found no Better Business Bureau profile for Restream, Inc. as of October 5, 2026, so it is neither accredited nor rated there.
Who owns Restream?+
Restream, Inc., co-founded in 2015 by Alexander Khuda (CEO) and two co-founders. Its investors include Sapphire Ventures, Insight Partners, and Silverton Partners. It isn't owned by a larger media or software group.